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Brendan Brader
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(518) 631 2884
brader.brendan@viatalk.com
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The Blog
Keep up to date with the inner workings at ViaTalk through the company blog. From upcoming features and upgrades, to what were having for lunch, you name it and its probably here.
VT_Blog
A Minor Change To Incoming Call Routing
2nd May 2011
In a previous update to Incoming Call Routing we allowed our customers to enter non-11 digit numbers to accommodate for blocking international callers. A few of our customers reported that certain calls they had blocked by entering an 11 digit number in the Incoming Call Routing feature were not being blocked. This was due to the incoming phone number being 10 digits long (omitting the preceding country code of '1'). Being that there was little awareness that they could block a 10 digit number, I recently implemented a change in Incoming Call Routing to automatically block the 10 digit equivalent of an 11 digit Incoming Call Routing entry. This means that you will no longer have to enter a separate 10 digit entry for the same phone number.
posted by The Rude