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Media Contacts
Brendan Brader
President / CEO
(518) 631 2884
brader.brendan@viatalk.com
John Reyes
Vice President / CTO
(518) 631 2884
reyes.john@viatalk.com
The Blog
Keep up to date with the inner workings at ViaTalk through the company blog. From upcoming features and upgrades, to what were having for lunch, you name it and its probably here.
VT_Blog
Happy Thanksgiving!
26th Nov 2008
posted by The Marketeer
Trick or Treat!
20th Nov 2008
Halloween here at ViaTalk can produce quite a few pictorial oddities. Here are the highlights of the costumes that were sported in our offices during the daylight of All Hallows' Eve.
posted by The Marketeer
Tickets
12th Nov 2008
Greetings,
The first edition of change brought about by responses to the Dead Parrot Suggestion email has arrived. The ticket submission page has been updated in accordance with a study conducted upon past tickets and trends. Josh, our resident developer, has created a more efficient form for customers to use when submitting tickets to the technical support team. By gathering more information up front about your problem, we can cut down on the number of responses (by both users and support representatives) necessary to come to a solution. This means less time between problem and solution.
I would explain the new process for submitting tickets on this blog, but the form is so well designed it is self-explanatory. So, instead, just let us know what you think. In the meantime, stay on the lookout for the next update.
Cheers,
Craig
posted by The Marketeer