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Media Contacts
Brendan Brader
President / CEO
(518) 631 2884
brader.brendan@viatalk.com
John Reyes
Vice President / CTO
(518) 631 2884
reyes.john@viatalk.com
The Blog
Keep up to date with the inner workings at ViaTalk through the company blog. From upcoming features and upgrades, to what were having for lunch, you name it and its probably here.
VT_Blog
Control Panel Updates
22nd Nov 2010
If you've been keeping an eye on the Beta Lab section of the online control panel you are aware that we added a few new upgrades to some of our features today:
1) Speed Dial now has an optional field for you to name each speed dial number. This will help you keep track of who each number belongs to.
2) Another addition to Speed Dial is the ability to enter international telephone numbers. We have received numerous requests for this upgrade and beginning today you will be able to add international telephone numbers (beginning with 011) to your speed dial.
3) Incoming Call Routing has been updated with an enable/disable checkbox for each entry. You may find this useful if you are repeatedly blocking/unblocking a specific number.
4) If you have a telephone adapter that was provided by ViaTalk you will see the new Adapter Settings icon in your online control panel. In addition to the recent addition of the ability to change your codec, (a higher quality codec uses more bandwidth), you will now see the option to enable/disable call waiting for your telephone numbers.
We are always looking to improve our service and if you have any ideas for new features or suggestions on how existing features can be improved please let us know by submitting a feature request through the Beta Lab icon in your control panel or by emailing thedifference@viatalk.com!
posted by The Rude
The ViaTalk Bulldogs
15th Nov 2010
Oh, yes! Every great team has their mascot(s), standing tall and proud, and they are well associated with bringing luck to their team.
I'd like to formally introduce you to Bacon & Biscuit, our ViaTalk Bulldogs! They represent the yin and yang of the strength and easy-going mentality that is ViaTalk.
Many great institutions such as Yale University, and the United States Marine Corp. have used the beautiful bulldog as their mascot.
So if you should hear our rambunctious duo while on a call with our support staff, we apologize for any inconvenience, but they mean well and they just want to chat with you too! We hope you can appreciate the addition to our team and now you will be able to put a face with the bark!
As always, we thank you for your support!
Go ViaTalk Bulldogs!
posted by The UX Yenta
Customer Satisfaction!
11th Nov 2010
Here is a review submitted by a very satisfied ViaTalk customer....
http://www.dslreports.com/forum/r25062476-A-shout-out-to-an-excellent-VT-tech-rep
Go Team ViaTalk!
posted by The UX Yenta