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Archive for February 2011

*400 & Ennouncement

18th Feb 2011

Formerly known as "Call Broadcast", *400 allows ViaTalk customers to send a mass voice recording to multiple recipients simultaneously.

This service is now known as Ennouncement and it is accessible to ViaTalk customers through their Control Panel, under the Advanced Features section. Simply type a label into the "Add Group" field and start adding contacts!

Once you have a completed group list, select "Send Ennouncement" and give your Ennouncement a description, select "Create". You now have the option to dial *400 from your ViaTalk phone, instead of dialing the 866# listed.

As a ViaTalk customer, you are provided with 1000 Ennouncement Credits every month! If you should require more credits, you may now purchase them by selecting the "Buy More" icon, displayed within the My Account section. (see below image)

Please email our Support Team if you have any question regarding Ennouncement.

posted by The UX Yenta

*USE

11th Feb 2011

We've added a new feature!!

Now, by dialing *USE (*873) you may check your outgoing minute usage!

Simply dial *USE from your ViaTalk phone line and you will hear a recorded message providing you with your most up-to-date, outgoing call usage for Domestic, VT_World (if applicable) and any International minutes used, even if its zero.

This recording accurately reflects the call log minutes displayed inside your ViaTalk control panel.

If you have any questions about how the feature works, please contact our Support Team!

posted by The UX Yenta